Chief Executive Officer
Mark joined SYNLAB UK and Ireland in March 2017 and is responsible for all operational activities across the company. Previously Mark served for 10 years in the Army with the Household Cavalry Regiment before leaving as a Major to enter into the Healthcare arena.
Mark was a founding member of the management team at Virgin Care where, for the last 10 years, he has undertaken roles that span the corporate and regional operations sphere and more latterly with the position of Chief Operating Officer. He has a BSc (Hons) from Reading University in Land Management (Development).
Chief Financial Officer/Deputy CEO
Tom joined SYNLAB UK and Ireland in March 2018 and is responsible for all financial activities and governance in the business. He joined the company from Capita Plc where he held a number of senior Finance Director roles, most recently as Portfolio Finance Director for the Local Public Services division. ACA qualified with Deloitte, he previously worked as an Equity Analyst for JPMorgan and Gartmore Investment Management focussing on the European utilities market. Tom graduated from UCL with a BSc in Statistics.
Chief People Officer
Jennifer has been involved with iPP since it was established in 2010, joining in a full time capacity in April 2014. She is responsible for the strategic and operational development, management and planning of the HR and OD portfolio for the various iPP entity companies in the UK.
Jennifer began her career working in the hotel industry specialising in front office management before moving into operational and commercial management within the facilities management sector. After moving into HR in 2004 and working across a number of business streams from Healthcare, Defence to Business and Industry, Jennifer has extensive experience in managing large organisation change projects, complex industrial relations issues, and contract optimisation activity.
Jennifer is a Member of the Chartered Institute of Personnel and Development and has an MA in Human Resources Management.
Chief Commercial Officer
Selina joined iPP in 2011, now heading the Commercial team responsible for all contracts and commercial arrangements with customers and suppliers, as well as overseeing legal matters for the company.
A Chartered Accountant and Admitted Solicitor, Selina has extensive commercial experience in both the public and private health sectors. Prior to joining iPP, Selina was Head of Commercial for the Department of Health’s NHS Contracting Division, managing deals with private sector entities.
Dr David James
Chief Medical Officer
Dr David James graduated from the Welsh National School of Medicine at University Hospital Cardiff where he also undertook his postgraduate training in Chemical Pathology.
David has recently retired after 22 years working as a Consultant Chemical Pathologist within the NHS in Somerset, where he was Clinical Director within SPS, to join SYNLAB in a full-time capacity as Chief Medical Officer. David is also the appointed Caldicott Guardian for SYNLAB UK & Ireland.
David has also had experience of working within Europe (Munich and Brussels) including as Vice-president of laboratory operations for a global clinical trials laboratory. He is a recent past chair of the Royal College of Pathologists Joint Working Group on Quality Assurance, and a current member and past chair of the National Quality Assessment Advisory Panel for Chemical Pathology.
Chief Information Officer (CIO)
Ian joined SYNLAB UK and Ireland in September 2022 to take on responsibility for information technology support, development and strategy.
Ian is also the appointed Senior Information Risk Owner (SIRO) for SYNLAB UK & Ireland and Synnovis.
Ian will be responsible for driving forward our integrated IT Strategy, which will support and underpin the #OneSYNLAB Initiative and our future success. As we develop as a business, our dependency on IT and data will become ever greater and Ian will play an important role in developing and enhancing this capability, as well as ensuring that we have a keen focus on IT security and resilience. Ian has a wealth of experience in the IT arena, spending the majority of his career across both financial services and healthcare, most recently as the Chief Information Security Officer for The Bank of Ireland and CIO for BUPA.
Chief Operating Officer
Caroline joined SYNLAB UK and Ireland in October 2022.
Caroline will be responsible for ensuring operational excellence across all our services, including continuing to develop and grow our continuous improvement capability and SYNLAB Transformation Team. This will be critical in ensuring that we continue to provide our customers and patients with the high-quality services they expect. Caroline is an operator through and through. She has recently been working for Baxter Healthcare Limited, running its UK manufacturing sites, including a wide variety of supporting laboratories. As a Lean Six Sigma Master Black Belt and with a wealth of experience in Purchasing and Supply, she is well positioned to take the operational side of the business forward.
Dr Tracy Ellison
Managing Director (Synnovis)
Dr Tracy Ellison is the Managing Director for Synnovis. Tracy has more than 36 years of experience in pathology and laboratory medicine across the NHS and the commercial sectors. She joined SYNLAB as the transformation director for South East London in 2020 before being promoted to Chief Operating Officer for Synnovis in April 2021. As an international healthcare consultant and director, Tracy has successfully led teams globally through complex organisational change, creating sustainable structures and identifying metrics to measure improvements in performance.
Tracy has expertise in strategy creation and execution, as well as in delivering transformation to accelerate performance. Tracy is a Fellow of the Institute of Biomedical Science (FIBMS), a Chartered Scientist (CSci), and a Six Sigma Black Belt.
Chief Finance Officer (Synnovis)
Jamie Blackman is the Chief Finance Officer for Synnovis. A highly commercial and strategic finance leader, he has a background of working for and with organisations that range from SMEs to blue-chip giants, including in mainland Europe and the USA. Jamie is experienced in privately owned, private equity and public companies in sectors such as digital services, technology outsourcing and consultancy, aerospace, healthcare and regulated businesses. He has significant expertise in leading teams through large, complex transformation programmes and in driving business improvement.