SYNLAB UK & Ireland:

Our Values

Our Values

Everyone working at SYNLAB is passionate about our values and that’s because hundreds of our colleagues across the organisation created them together.

They are relevant to everyone across our services and define who we are, how we behave and how we work. They represent the way we wish to be treated by each other, as well as setting out the approach that our service users and partners can expect from us.

Click on each values image to hear from our people.


Everything we do is based on the needs of our customers and service users, whether they are patients, clinicians, organisations or other consumers. We always aim to provide an outstanding service.


We strive for excellence in all we do and are committed to ensuring consistently high-quality services for our customers. We recognise that diversity is a strength and we seek to create an inclusive workplace so that everyone can thrive.

Innovation and Improvement

Working collaboratively, we actively seek ways to advance clinical and operational practice, and to improve upon what we do and how we do it. We take responsibility for developing ourselves and others, and we share learning and best practice.


We take personal responsibility and ownership for making things happen. We acknowledge our mistakes and see them as an opportunity to improve.


We can be trusted and are always open, honest and transparent. We live by our values and do what we say we will do.

Bringing it all Together

This diagram shows how our values fit together with our vision, core purpose and strategic priorities. You can read more about these here.

SYNLAB Values Wheel
Latest SYNLAB UK & Ireland News
SYNLAB Values Wheel
SYNLAB sets its Sights on Becoming the UK’s Leading Laboratory Diagnostics Organisation

Science for Life, Health and Wellbeing SYNLAB, the medical diagnostics provider, has set out its ambition to become the UK’s leading  laboratory diagnostics organisation by…

Read More (about 'SYNLAB sets its Sights on Becoming the UK’s Leading Laboratory Diagnostics Organisation')
Modern Slavery & Human Trafficking Statement 2023

INTRODUCTION This is SYNLAB UK and Ireland’s (SYNLAB UK&I) Modern Slavery and Human Trafficking Statement under Section 54 of the UK Modern Slavery Act 2015…

Read More (about 'Modern Slavery & Human Trafficking Statement 2023')
Exceptional talent honoured during SYNLAB awards programme

SYNLAB’s 2022 Excellence Awards recognised individuals and teams from across its UK & Ireland services, who display outstanding service in their roles. The awards ceremony…

Read More (about 'Exceptional talent honoured during SYNLAB awards programme')
SYNLAB Primed to Help Steer NHS’s COVID Bounce Back

SYNLAB is ready to play a key role in assisting the UK’s ongoing COVID recovery after securing membership of NHS England’s Increasing Capacity Framework (ICF)….

Read More (about 'SYNLAB Primed to Help Steer NHS’s COVID Bounce Back')
Landmark Day for Pathology Partnership with Launch of Synnovis Brand

A pathology partnership performing 32 million tests a year has been relaunched as ‘Synnovis’ – officially heralding the start of a new era for clinicians…

Read More (about 'Landmark Day for Pathology Partnership with Launch of Synnovis Brand')
Pathology laboratory becomes the first in the UK to support remote plate reading  

A pathology laboratory is leading the way in speeding up access to patient care and treatment after becoming the first in the UK to enable…

Read More (about 'Pathology laboratory becomes the first in the UK to support remote plate reading  ')
SYNLAB ESG Roadmap and Framework

Introduction SYNLAB UK&I is thrilled to publish its UK&I ESG Framework and Roadmap, which outlines out how we will achieve our ESG Goals. In it…

Read More (about 'SYNLAB ESG Roadmap and Framework')
GENDER Pay Gap Report 2020-21

A Message From Our CEO Whilst we are pleased at the improvement in our gender pay gap over the past four years, we know that…

Read More (about 'GENDER Pay Gap Report 2020-21')