Our Core Purpose:
“Through science, innovation and high-quality diagnostics, we make a positive difference to lives, health and wellbeing.”
When we ask colleagues what they feel most passionate about, they always talk about the science and innovation that sits behind everything we do, the fact that our service users are always at the centre of our thinking, decision-making and service development, and the positive difference we make to people’s lives, health and wellbeing. This is the very essence that bonds us together across SYNLAB, and the reason why these themes are reflected in both our core purpose and our vision.
Science for life, health and wellbeing is about discovering and sharing vital knowledge to improve health outcomes, decision-making and choices. We recognise that every sample we process represents an individual person who is trusting us to deliver accurate results which guide decisions about their treatment.
Innovation is about delivering pioneering pathology services – it’s a way of life for us. Our open and innovative mindset enables us to explore new possibilities, design new tests and services, and stay at the forefront of testing and diagnostic services.
High quality demonstrates our commitment to delivering outstanding services and actionable diagnostics, which means that our test results can be relied upon to make informed decisions. We listen to feedback and we are always seeking to improve the quality of our work and the experience of our service users.
“By 2027, we will be recognised as the UK’s leading laboratory diagnostics organisation which has people, quality and innovation consistently at our heart. We will be best known for:
- Our customer-centred approach
- Our commitment to colleague wellbeing, learning and development, and being a great place to work
- Providing high-quality, efficient and sustainable diagnostic services
- Scientific excellence and our contribution to advancing clinical and operational practice“
Contributing to Health Outcomes Worldwide
Our vision, core purpose and values dovetail directly with those of SYNLAB Group, reminding us that we are part of a much bigger organisation which makes a positive difference to the lives, health and wellbeing of millions of people worldwide.
Our Strategic Priorities
We have chosen six key areas to focus on and achieving them will directly contribute to fulfilling our overarching vision. The following statements explain what each of these priorities is all about.
If you would like to know more about our vision, core purpose and strategic priorities, you can get in touch by emailing [email protected]