Published: 19th September 2024 - All information correct at time of publication.
I am pleased to report that we successfully transferred the final cohort of GP services back to Synnovis this week, meaning that all GPs have access to our full repertoire of medical diagnostic services once again. At the same time, our programme to restore remaining IT systems continues apace.“
“We expect to be in a position soon to resume the important programme to transform pathology services for patients living across south east London, which was paused in June immediately following the cyberattack.
“I recognise the disruption this incident has caused for patients, clinicians and other service users, and would like to thank everyone affected for their understanding, support and patience throughout.
Mark Dollar, CEO, Synnovis
GP, Primary and Community Care Pathology Services
GPs based in Southwark, Lambeth and Bromley boroughs successfully transferred back to Synnovis this week, giving all our GP users access to our full repertoire of medical diagnostic services once again. I am pleased to report that these final transfers went smoothly and that GP services in our new hub laboratory continue to operate efficiently and effectively. We are planning to resume pathology testing services for local community and mental health services shortly.
Hospital Pathology Services
The majority of hospital services are now operating as they were before the cyberattack, although some of our processes are still being conducted manually while we rebuild digital interfaces to reconnect our laboratories with service users. The restoration of Blood Transfusion services remains on track to be completed by Autumn and we expect to be in a position to confirm dates soon.
Investigation Status
The investigation is advanced, ongoing and has been conducted with the support of the National Crime Agency (NCA), NHS England (NHSE), National Cyber Security Centre (NCSC) and technical specialists. It involves interrogation of the published data to identify whether and to what extent any patient or employee data is affected. The complexity of the investigation means it will continue to take time to clarify and identify which individuals or organisations have been impacted.
In the interim, we continue to engage with law enforcement, the Information Commissioner, NCSC and NHSE.
For the latest NHS statement, please click here: https://www.england.nhs.uk/london/synnovis-ransomware-cyber-attack/lates…
Notes to editors:
- Synnovis is a pathology partnership between Guy’s and St Thomas’ NHS Foundation Trust and King’s College Hospitals NHS Trust, and SYNLAB, Europe’s largest provider of medical testing and diagnostics.
For all media queries relating to the cyber attack please contact:
Telephone : +44 (0) 20 3077 0549
Email: synnovisqueries@fticonsulting.com
