SYNLAB UK & Ireland:

Band 6 Pathology Support Services Manager

  • Permanent
  • Basildon
  • Salary: ££35,392-£42,618
  • AfC Banding: 6

We are looking for an enthusiastic and responsible Manager to oversee and work alongside our busy and fast paced Specimen Reception teams. The teams are responsible for the acceptance and preparation process of patient’s samples. The Manager will provide cover at The Hub, Bentalls, Basildon as well as our teams at Southend Hospital and Basildon Hospital on a roster system.

The ideal candidate will be a competent individual with the ability to guide and motivate teams, ensuring that the departments are productive and well managed.

Attention to detail, excellent communication and interpersonal skills are essential alongside the ability to demonstrate excellent organisational and leadership skills.

Pathology First delivers a seven day week service. This role will be 37.5 hours Monday to Sunday. The departments work from 0800 to 2000 and shifts are allocated between these hours. Further breakdown of this can be provided on request.

Duties also include:

  • Organise and manage the Pathology Support Services function across Pathology First, and accountable for delivery of high-quality services against agreed quality standards and key performance indicators.
  • Manage on a day-to-day basis the Pathology Support Services Supervisors. To work independently and propose/implement changes to procedures for own area of work.
  • Perform all designated duties within Pathology in accordance with local working practices, to maintain high personal standards and conform to Health and Safety regulations.
  • To continue with personal development through academic or practical experience.
  • Plan and prioritise the delivery of Pathology Support Services activities across a multi-site operational model. Ensuring appropriate staffing levels, responding appropriately to the needs of routine and urgent activities.
  •  Writing business cases for changes/developments of service. To propose and implement changes to standard operating procedures as required in order to develop and streamline the service or to reflect other changes.
  • To be responsible for staff management of department, including:
  • Recruitment and induction of new staff
  •  Performance management, including appraisals and also management of conduct and performance issues
  • Sickness absence management
  • Ensuring compliance with professional training and statutory and mandatory training within department
  • Authorisation of payroll and expenses
  • Ensuring compliance with all relevant iPP policies and procedures
  • To identify & implement any development needs, organising team resources to successfully achieve goals & objectives.

Qualifications:

  •  Degree level qualification or equivalent and 4 GCSE at Grade A-C or equivalent, including Maths and English.
  • Proven experience and knowledge of specimen receipt and preparation procedures for biomedical testing.
  • High degree of accuracy & numeracy.
  • Ability to communicate with a wide range of levels of staff within the laboratory and user organisations.
  • Good developed interpersonal and team working abilities.
  • Experience of managing a group of staff
  • Attendance management skills.
  • Good organisational skills with good time management skills.
  • Ability to adapt efficiently to change.
  • Able to plan activities within area of work
  • High degree of dexterity required
  • Able to concentrate for prolonged periods of time

Desirable :

  • NHS work experience
  • Previous supervisory role experience
  • HR experience recruitment and staff selection skills
  • Performing Appraisal experience

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. That’s why we’re thrilled to offer an exhilarating rewards package, including our incredible Wellbeing Allowance worth up to £1,500 per annum for our esteemed team members working in Band 2 – 6 roles.  Additionally, for band 5 & 6 roles, where night shift is part of the role requirements, you will receive enhanced night shift payment.

About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.

SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.

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